Loading... Please wait...

Our Newsletter


INTERVINO ACCEPTS:

* Electronic Funds Transfer (EFT)
* Cheques on clearance of funds

Privacy Policy

At InterVino we are committed to providing you with peace of mind that any personal details provided to InterVino are kept confidential and that your transactions are treated with the highest security level available. If you have any questions about this privacy & security statement you can email us at admin@intervino.com.au or write to:

InterVino Pty Ltd
PO Box 6372
Alexandria NSW 2015
AUSTRALIA

WHAT INFORMATION DO WE NEED TO COLLECT?

Your personal information is only collected once you place an order with InterVino. This information is required to ensure the gift you have chosen is delivered to your recipient with minimum delay.

When you place an order you will be asked for the following personal information:

  • Your name
  • Date of birth
  • E-mail address
  • Your mailing address
  • Recipient delivery address
  • Special delivery instructions
  • Phone number
  • Credit card details

Information from the order form is provided to our delivery agents so we can send your order. We may also need to provide your details to data maintenance providers.

NSW legislation states that we are required to collect your date of birth for all orders delivered in NSW. We also collect date of birth details for all other deliveries, to verify that you are over 18 years of age.

When you register for our Bacchus Club membership, you will be asked for your User ID and password to gain access to our special member privileges and your personal details.

From time to time, we advise all our customers of special offers and promotions. If you do not wish to receive these click the unsubscribe link in your next email.

When you contact InterVino via email or through our website, we will use your name and email address solely to respond to your enquiry.

When you enter a contest or other promotional event, we may ask for your name, address and email address so we can administer the contest and notify winners which may need to be published in the event that you win a contest.

We will not sell or rent any identifiable personal information to any third party without your permission.

Our website may contain links to other sites. InterVino is not responsible for the privacy practices or the content of other websites.

COOKIES

A "cookie" is a small amount of information sent from a web server to your computer. To better serve you we use cookies to reduce the time required to submit purchase requests.

InterVino uses cookies to retrieve certain information you previously provided, so that you do not need to re-enter this information every time you access our website. Cookies are not used to access information entered on the secure server.

No other company has access to our cookies. We do not use the cookie to track your Internet activity once you leave the InterVino website.

We track our customers' movement around the website for our own website research and improvement purposes only. No other personal details are collected from this research.

WEBSITE SECURITY

InterVino utilities 128-bit encryption when accepting personal information from customers.

What does 128-bit encryption mean?

128-bit is the most advanced encryption available, which means you can have total confidence in your dealings with our website. We use Secured Sockets Layer (SSL) protocol as it is the standard used on the web for authenticating and encrypting information. It is also a main requirement by the bank to approve merchant facilities.

How does it work?

SSL authentication means you can confirm you are dealing with InterVino. You can check that our certificate and authority are valid and that they have been issued by the right authority.

SSL encryption requires that all information sent between you and InterVino is encrypted. This ensures that your privacy is protected over the internet, meaning that you can send us private information with confidence (eg. your credit card number). On-line purchases are facilitated via ANZ eGate as our secure gateway provider.

128-bit encryption requires you to have version 5.5 or later of Internet Explorer. If you do not have this browser, simply click here.

How does it affect you?

Your personal information is protected from interception or hacking. This provides you with the confidence and convenience of dealing with us on-line.

128-bit is the standard for large scale on-line e-commerce sites, banks and insurance companies.

Still uncertain about providing your credit card details over the internet?

At InterVino we understand that technology can sometimes be a little overwhelming. So if you prefer to order the old-fashioned way, simply contact us via phone or drop a cheque and the order form into the post. If your delivery is urgent, we can even accommodate an Electronic Funds Transfer (EFT) from your bank to ours.